Legal

Privacy Policy

BestIPTVLite — United Kingdom — Last updated: April 2026

Who We Are

BestIPTVLite is an IPTV subscription service operated from the United Kingdom. We provide streaming services to customers across the UK and Europe. Our contact email is [email protected].

Data We Collect

When you place an order or register an account, we collect the following personal data:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Country of residence

How We Use Your Data

Your data is used solely for the following purposes:

  • Processing and fulfilling your IPTV subscription order
  • Creating and managing your customer account
  • Operating the Loyalty Points and Referral Programme
  • Providing customer support via email or WhatsApp
  • Sending transactional emails (order confirmation, subscription credentials, loyalty notifications)

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We only share data with:

  • Titan Email – for transactional email delivery
  • WooCommerce – for order management (self-hosted on our servers)

Cookies

We use functional cookies only. These are strictly necessary for the website and checkout to operate correctly. We do not use advertising, tracking, or analytics cookies. No third-party cookies are set without your knowledge.

Data Retention

We retain your personal data for as long as your account is active or as required to fulfil the service. You may request deletion at any time by contacting us.

Your Rights (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to access the data we hold about you
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability

To exercise any of these rights, please email [email protected]. We will respond within 30 days.

Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance.

Contact

For any privacy-related queries, contact us at [email protected] or via WhatsApp.