Legal

Refund Policy

BestIPTVLite — United Kingdom — Last updated: April 2026

7-Day Money Back Guarantee

BestIPTVLite offers a 7-day money back guarantee on all subscription plans. If you are not satisfied with the service, you may request a full refund within 7 days of your order date.

Eligibility for Refund

A refund is available under the following conditions:

  • The refund request is made within 7 days of the original order date
  • Your subscription credentials have not yet been activated or delivered
  • The request is made via email or WhatsApp as detailed below

Non-Refundable Circumstances

Refunds will not be issued in the following cases:

  • Subscription credentials have already been delivered and activated
  • More than 7 days have passed since the order date
  • The account was terminated due to a violation of our Terms of Service
  • The subscription was purchased as part of a promotional offer where refunds are explicitly excluded

How to Request a Refund

To request a refund, contact our support team using one of the following methods:

Please include your order number and the email address used at checkout. Our team will respond within 24 hours.

Refund Processing

Approved refunds are processed within 5 business days. The refund will be returned via the same payment method used for the original transaction where possible. Processing times may vary depending on your payment provider.

Contact

For any refund-related queries, contact us at [email protected] or via WhatsApp.