Refund Policy
7-Day Money Back Guarantee
BestIPTVLite offers a 7-day money back guarantee on all subscription plans. If you are not satisfied with the service, you may request a full refund within 7 days of your order date.
Eligibility for Refund
A refund is available under the following conditions:
- The refund request is made within 7 days of the original order date
- Your subscription credentials have not yet been activated or delivered
- The request is made via email or WhatsApp as detailed below
Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Subscription credentials have already been delivered and activated
- More than 7 days have passed since the order date
- The account was terminated due to a violation of our Terms of Service
- The subscription was purchased as part of a promotional offer where refunds are explicitly excluded
How to Request a Refund
To request a refund, contact our support team using one of the following methods:
- Email: [email protected]
- WhatsApp: +44 7537 181281
Please include your order number and the email address used at checkout. Our team will respond within 24 hours.
Refund Processing
Approved refunds are processed within 5 business days. The refund will be returned via the same payment method used for the original transaction where possible. Processing times may vary depending on your payment provider.
Contact
For any refund-related queries, contact us at [email protected] or via WhatsApp.